frequently asked questions
Common EV Charging Questions
What type of properties do you provide EV charging solutions for?
How much does it cost to install an EV charger?
The cost to install an EV charger varies depending on the type of charger, electrical capacity, and site requirements. The cost to install EV chargers in condos or commercial properties can range from $5,000–$10,000 per charging station.
The cost to install EV chargers heavily depends on a number of factors. Contact metroEV to get a customized quote for your EV charging needs.
What's the difference between a Level 2 and a Level 3 EV charger?
The difference between Level 2 and Level 3 chargers comes down to speed, cost, and practicality.
Level 2 EV chargers provide a faster charging speed than a standard outlet and are ideal for overnight charging. Level 3 EV chargers, also known as DC fast chargers, charge much faster but require more power and infrastructure investment.
Learn more about the different EV charger types.
Do you handle both the equipment and installation?
Yes. metroEV offers a full turnkey EV charging service. This includes site assessment, electrical design, permitting, charger installation, network setup, and ongoing software management.
Our goal is to provide a seamless experience so property managers and owners can implement EV charging with minimal hassle.
How long does installation usually take?
Installation timelines vary depending on the project size and complexity. A single Level 2 charger may take only a few hours to install, while larger condo or commercial projects with multiple chargers can take several weeks, factoring in permitting, electrical upgrades, and coordination.
metroEV works closely with clients to provide accurate project timelines and updates throughout the process.
Learn more about project timelines when installing EV chargers in condos with our EV charger installation checklist.
Do you offer maintenance or support after installation?
Yes, metroEV provides ongoing remote monitoring, proactive maintenance, and responsive technical support to keep your EV chargers online and operating efficiently.
Our EV charging software allows property managers to track usage, manage access, and troubleshoot issues remotely, minimizing downtime and optimizing EV charging experience.
For residents, 24/7 customer support is available through the metroEV mobile app.
It is now a requirement for many cities that level 2 charging plugs are installed on all new residential and commercial buildings to support EV drivers. Is your building ready? Find out how we can install stations at your location.
Speak to an EV expert
metroEV Customer Service
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