EV Charging Insights

EV Charger Fees Explained for Multi-Unit Residential Buildings

Written by Shai Sinai | Jul 16, 2026

While the cost of electricity is often the most obvious expense associated with EV charging, many providers also charge additional fees that can impact the total cost of operating an EV charging system. These may include monthly software fees, transaction fees, connection fees, or equipment rental costs.

We break down the most common types of EV charger fees so property managers, condo boards, strata council members, and residents of multi-unit residential buildings (MURBs) can make informed decisions when evaluating EV charging solutions.

 

Monthly software fees

Monthly software fees are one of the most common types of EV charger fees charged by networked EV charging providers. These recurring fees are typically applied per charger connected to the provider’s platform. Monthly software fees typically range from $10 to $20 per charger per month, depending on the provider and the features included.

Example: A condo resident installed a private EV charger in their parking spot with a recurring $15 monthly software fee.

  • Monthly software fee: $15 per month
  • Annual software cost: $180 ($15/month x 12 months)

For condo EV charging solutions, these monthly fees can quickly add up as more chargers are installed in MURBs.

Transaction fees

Many charging networks apply a transaction fee to every charging session. This fee is calculated as a percentage of the charging cost and is added on top of the electricity rate charged to the driver.

To determine the charging cost, the EV charging provider uses the property's electricity rate, which is typically provided by the client through recent utility bills. The provider then applies its standard transaction fee to each charging session. If electricity rates change, it is the client's responsibility to notify the provider so the charging rate can be updated accordingly.

Transaction fees generally range from 2.9% to 30% per charging session, depending on the EV charging provider's billing structure and payment processing model.

Example: A resident pays $50 to charge their vehicle each month.

  • At 2.9%, the annual transaction fee is $17.40 ($50/month x 12 months x 2.9%)
  • At 10%, the annual transaction fee is $60 ($50/month x 12 months x 10%)
  • At 30%, the annual transaction fee is $180 ($50/month x 12 months x 30%)

Related: Understanding EV Charging Costs: A Breakdown

 

Connection fee (per session) 

Some EV charging providers charge a fee every time a charging session is initiated. The connection EV charger fee is applied in addition to electricity costs and is typically charged every time a resident starts a charging session.

Per-session connection fees typically range from $0.30 to $1.00 per charging session, though some EV charger providers do not charge this fee.

Example: A resident charges their EV 25 times per month and the EV charger provider charges $0.30 per session.

  • Monthly connection fee is $7.50 (25 x $0.30)
  • Annual connection fee is $90 ($7.50 x 12 months)

For residents who frequently top up their EV battery with shorter charging sessions, even a small per-session fee can add up over the course of a year.

Learn how to save on electricity costs when charging an EV to reduce overall long-term charging costs.

Initial activation fee 

Some EV charging providers charge an initial activation fee when a charger is first activated or connected to their charging network. Unlike per-session connection fees, an activation fee is paid only once in addition to other EV charger fees and does not increase with charger usage.

Initial activation fees typically range from $25 to $250 per charger, depending on the provider. This upfront EV charger fee helps some EV charging network providers offset their costs of charger setup, network activation, account configuration, and software integration.

Example: A resident installs an EV charger and the provider charges a one-time connection fee of $50 to activate the charger on their platform.

  • Initial connection EV charger fee: $50
  • Monthly connection EV charger fee: $0
  • Annual connection EV charger fee: $0

While a one-time connection fee is non-recurring, residents should understand all upfront and ongoing costs before choosing an EV charging provider. Some providers eliminate connection fees entirely by including network activation and software access as part of their charging solution.

Related: How Much Does It Cost To Install An EV Charger In My Condo Parking Spot?

 

EV charger rental fees 

Rather than purchasing charging equipment upfront, some EV charger providers offer charger rentals, referred to as Charger as a Service (CaaS). CaaS includes ongoing maintenance, and operation and installation costs. While CaaS can reduce upfront costs, it introduces a recurring monthly expense.

EV charger rental fees generally range from $85 to $100 per charger per month, depending on the equipment and rental agreement.

Example: Individual EV owners may pay approximately $90 per month to rent their charger.

  • Monthly rental cost: $90 per owner
  • Annual rental cost: $1,080 per owner ($90/month x 12)

Before agreeing to EV charger rental fees, carefully review the contract terms and compare the total rental cost against the cost of purchasing the equipment outright. Under a long-term rental agreement, CaaS costs may exceed the purchase price of an EV charger. For example, a CaaS contract is typically over a 10 year-period, so a $90 monthly rental fee costs $10,800. If the contract is over a 20 year-period it totals $21,600, which is several times the purchase price of the charger itself.

For properties planning to expand their charging network over time, investing in owned, scalable EV charging infrastructure can help reduce long-term costs and meet future demand.

Carbon credit revenue sharing  

In Canada, EV charging stations may generate carbon credits through provincial or federal programs, depending on the jurisdiction and program requirements. Depending on the EV charger provider, the charger owner may receive all, part, or none of the eligible carbon credit revenue.

metroEV contributes part of their carbon credit revenue to enable eligible single-family home, condo/strata and commercial customers to earn 10¢ per kWh every time an EV is charged through connected metroEV chargers. Learn more about metroEV Rewards.

Why understanding EV charger fees matters

When comparing condo EV charging solutions, the installation cost is only one part of the equation. You should also consider any ongoing EV charger fees that may continue for years after the equipment has been installed.

Questions to ask when evaluating a provider include:

  • Are there monthly software fees?
  • Are transaction fees charged on every session?
  • Is there a per-session connection fee?
  • Is there an initial activation fee?
  • Are the EV chargers rented or owned?
  • Who receives any eligible carbon credit revenue?
  • Are there additional platform, maintenance, or support fees?

When choosing the best EV charging solution for your building, property managers, condo boards, and strata councils should review the complete pricing structure to fully understand the total cost of operating an EV charging system.

Choosing an EV charging solution with transparent pricing

Every EV charging provider structures pricing differently. Some offer lower upfront costs with recurring fees, while others eliminate ongoing platform or transaction fees.

Before signing an agreement, request a complete breakdown of all potential EV charger fees, including software subscriptions, transaction fees, equipment costs, and carbon credits. Understanding these costs upfront makes it easier to compare solutions and avoid unexpected expenses.

Contact metroEV so we can help you understand your options and choose a condo EV charging solution with transparent, predictable pricing.

Learn more about EV charging:
How to Save on Electricity Costs When Charging an EV
Level 2 EV Charger: Everything You Need to Know About a Level 2 Charging Station
How Do I Get My Condo Building To Install An EV Charging Station In My Parking Spot?

Explore metroEV:
Condo EV Charging Solution
Condo EV Charging Software
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